I'm a Player
Technical Issues
- How can I find the log files for Kartridge?
- My game crashed on startup!
- My Avast! antivirus didn't like Kartridge!
- Why can't I download multiple games at the same time?
- What are the minimum system requirements to run Kartridge?
- I am trying to reset my Kartridge password but haven't received it!
Privacy and Security
Kartridge FAQs
- How do I change the default install location for my game files?
- Kartridge wants to install a Flash plugin!
- What is Early Access?
- Why am I being prompted to download my game a second time?
- What is this referral button?
- What are In-App Purchases?
Purchasing and Charges
- Why can't I make purchases in Kartridge!
- I accidentally purchased a game! How do I get a refund?
- Why has my account been blocked from making purchases?
- Why am I seeing sales tax in Kartridge?
- What is the VAT rate in my country?
- Does VAT apply to me?
Account Management
- Why can't I use Facebook connect to log into Kartridge?
- Can I change my avatar?
- Can I make my profile details private?
- How do I delete Kartridge?
- How do I change my username?
- I can't log into my account!