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Technical Issues

  • How can I find the log files for Kartridge?
  • My game crashed on startup!
  • My Avast! antivirus didn't like Kartridge!
  • Why can't I download multiple games at the same time?
  • What are the minimum system requirements to run Kartridge?
  • I am trying to reset my Kartridge password but haven't received it!
See all 11 articles

Privacy and Security

  • How do I keep my Kartridge account secure?
  • What is GDPR?

Kartridge FAQs

  • Avatars & Profile Awards
  • How do I change the default install location for my game files?
  • Kartridge wants to install a Flash plugin!
  • New Feature: Support this Game!
  • What is Early Access?
  • Why am I being prompted to download my game a second time?
See all 25 articles

Purchasing and Charges

  • Why can't I make purchases in Kartridge!
  • I accidentally purchased a game! How do I get a refund?
  • Why has my account been blocked from making purchases?
  • Why am I seeing sales tax in Kartridge?
  • What is the VAT rate in my country?
  • Does VAT apply to me?
See all 8 articles

Account Management

  • How can I change my Kartridge Avatar?
  • Why can't I use Facebook connect to log into Kartridge?
  • Can I change my avatar?
  • How do I delete Kartridge?
  • How do I change my username?
  • I can't log into my account!
See all 9 articles
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